Compétences transversales · Langues
BUSINESS ENGLISH AS A SECOND LANGUAGE
Formation · Source p. 50
Présentation
This course hones professional skills, including resume writing, job interviews, communication (email, meetings, presentations, and reports), customer service, negotiation, and workplace dynamics. Enhance your employability, career growth, and overall professional capabilities.
Objectifs pédagogiques
Educational goals Develop strong resume and cover letter writing skills for effective job applications Acquire proficiency in communication through written and verbal channels Gain a deeper understanding of workplace dynamics, customer service, negotiation, and various job-related situations.
Niveau
Level Beginner
Public
All
Durée
3h
Prérequis
No requirement
Accessibilité média
Audio description and subtitles unavailable
Matériel nécessaire
Necessary material Computer or tab with an Internet connection. Web connexion
Modalités d’évaluation des acquis
Acquired assessment methods Self-assessment in the form of questionnaires Exercises in the form of practical workshops Positioning questionnaire Hot evaluation
Moyens pédagogiques et techniques
Educational and technical means Online access to the course Theoretical courses in video format Training accessible via a computer or tablet
Formateur(ice)
COACH : Several years as teacher in this field.
Accessibilité
ACCESSIBILITY : Remote training accessible to people with reduced mobility. For any disability accessibility questions, contact us.
Programme
1. Resumes and Cover Letters 2. What is a Resume 3. Job Interviews 4. Emails 5. Meetings 6. Presentations 7. Business Reports 8. Customer Service- First Impressions 9. Telephone Customer Service 10. Negotiation 11. Dealing With the Every Day People In Your Workplace 12. Business Trips 13. Work Stations 14. Managing Up 15. Quitting Your Job 16. Annual Review Process 17. Being Late For Work 18. Types of Businesses